Dover Saddlery is The Source® for all your riding needs. If there is a product you need but cannot locate, give our Finder Service a try. Call or Email us any information about the product, and we will track it down for you. We'd love to help!

Live Customer Service Telephone Hours (Eastern Time):
  • Monday-Sunday: 9:00am - 7:00pm
  • Christmas Eve: 9:00 am - 5:00 pm
  • Christmas Day: Closed
  • New Years Day: 11:00 am - 7:00 pm
  • Independence Day: Closed
Live Customer Service Chat Hours (Eastern Time):
  • Monday-Friday: 8:00am - 7:00pm
  • Saturday-Sunday: 9:00am - 7:00pm
  • Christmas Eve: 8:00 am - 5:00 pm
  • Christmas Day: Closed
  • New Years Day: 11:00 am - 7:00 pm
  • Independence Day: Closed
Contact Customer Service:
  • Chat with one of our customer service representatives
  • Email us at customerservice@doversaddlery.com
  • Call: 978-952-6300
  • Fax: 978-952-6633
  • Mail:
    Dover Saddlery, 525 Great Road, Littleton, MA 01460
  • Contact the CEO: We Listen
Ordering a Custom Item? Click here
Email Newsletter Sign-up:
  • Use the email sign-up box at the bottom our website to get added to our email list.

To ensure delivery of our email specials newsletter, add email@m.doversaddlery.com and email@t.doversaddlery.com to your email address book.

Need Help Finding What You Need?

  • Using On-site Search:

    Use our on-site search feature to find products by entering a keyword or phrase, and press enter or click the magnifying glass icon to see matching results.

  • Shopping from Our Catalog:

    Find a product using its unique item number from the catalog. Enter it in the search box at the top of the page, ensuring accuracy. Note that some Closeouts or Special-Buys may no longer be available online.

  • Browsing Website Categories:

    Explore products by browsing through our site's categories, organized by product type, riding discipline, and features, with helpful filters to guide your search.

  • Looking for an item not in the catalog?

    Email us at customerservice@doversaddlery.com with relevant information, and we'll be happy to assist you.

  • Card Authorization:

    Your bank authorizes the sale amount upon order submission. Funds are charged when your order ships. If not shipped, the authorization will be reversed after a few days.

  • International Orders:

    Contact customer service at 978-952-6300 or Email for inquiries about international orders.

  • Cancelling an Order:

    To cancel an order, contact customer service at 978-952-6300 or Email as soon as possible.

  • Can't Find What You're Looking For?

    Dover Saddlery is here to help. Contact us, and we'll track down the product you need.