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What You Need to Know about Crash Helmets & Replacement Policies

If you fall from your horse and your helmet hits the ground, it should be replaced even if it looks intact. The materials designed to absorb the shocks of impact have done their job, and for your future protection, you need a new helmet.

Helmet manufactures understand and are sympathetic to the financial concerns that may make you hesitant to replace a helmet that appears to be okay. With their expertise, they also know you should never ride again in a helmet that sustained a crash. For this reason, they all have helpful crash replacement policies to allow you to get a replacement helmet at a fraction of the cost in the event of a fall in which your helmet is impacted.

Generally, you will need to send a manufacturer your original sales receipt or paid invoice, an accident report form or letter explaining the incident, as well as the crashed helmet. Make sure, however, you follow the specific instructions for each manufacturer. The amount of your discount will depend on the age of your helmet before the crash. Always register any new helmet according to the manufacturer’s instructions, and retain your sales receipt.

We have outlined helmet manufacturers’ information regarding recommended replacement based on age (regardless of crash), each crash helmet policy and where to start if you find yourself on the ground and needing a helmet replacement.

Manufacturer Mfr’s Recommended Replacement Age, Assuming No Fall or Crash Crash Helmet Policy Basics What To Do
Charles Owen Every 4-5 years of regular use. Helmet must have been purchased within the last 3 years. Helmet must have been purchased within the last 3 years.
Dublin® Contact the manufacturer directly. Call 877-927-4337. Contact the manufacturer directly. Call 877-927-4337. Contact manufacturer directly. Call 877-927-4337.
GPA® None Helmet of any age manufactured to ASTM F1163 qualifies for replacement. Contact manufacturer directly. Call 732-290-3000 or visit ridinghelmets@optonline.net..
IRH® None Helmet of any age manufactured to ASTM F1163 qualifies for replacement. Contact manufacturer directly. Call 732-290-3000 or visit ridinghelmets@optonline.net..
One K ™ Every 4-5 years of regular use. Helmet must have been purchased within the last 3 years. Contact manufacturer directly. Call 866-569-1600. .
Ovation® Every three years from date of purchase. Helmet must have been purchased within the last 3 years. Contact manufacturer directly. Call 866‐569‐1600.
Samshield® None Helmet must have been purchased within the last 4 years to be covered under the policy. Contact the manufacturer directly. https://www.samshield.com/en/after-sales-service/.
Tipperary™ 5 years from the time the helmet is first worn (not its manufacture date). Helmet must have been purchased within the last 2 years; warranty registration card must have been completed within 30 days of purchase. Contact manufacturer directly. Call 888-313-8842 or visit https://tipperaryequestrian.com/pages/ accident-replacement
Trauma Void™ 3–5 years from date of purchase. Helmet must have been purchased within the last 3 years. Helmet must have been registered within 30 days of purchase. Sales receipt required; accident form must be submitted online. Contact manufacturer directly. https://traumavoid.com/Crash-Replacement-Policy.html.
Troxel® At least every 5 years from date of purchase. Those who ride often should replace their helmet more often. Helmet must have been purchased within the last 2 years. Either product registration must have been completed or a sales receipt is needed. Contact manufacturer directly. https://www.troxelhelmets.com/pages/accident-replacement.