How to Clean How to Clean Your Leather Saddle
Care for your saddle properly to ensure it can provide years of service.
After every ride, wipe perspiration and footing dust from your saddle with a barely moistened rag. Pay particular attention to removing grime from the billet straps. These critically important straps are the most likely area of your saddle to wear first as they are exposed to horse sweat and are always placed under great pressure during use. They may require more frequent conditioning than other parts of your saddle.
Once weekly, clean and condition all leather surfaces of your saddle using either the traditional glycerin soap method or a specially formulated leather cleanser. The economical glycerin soap method of cleaning involves wiping your saddle with a moistened sponge to remove dust and dirt. Rub hard to remove grime. When the leather feels smooth and clean, rub a nearly dry sponge or rag against the glycerin soap bar. Apply a thin layer of glycerin soap (no suds during this step) to your leather to seal its pores and keep it soft, but not sticky.
Newer methods of cleaning your saddle involve convenient and easy-to-use tack cleaning and conditioning products; follow the manufacturers' label instructions on any product you choose. Almost every tack manufacturer has a recommendation or product preference for cleaning and conditioning its saddles, and some manufacturers produce their own. Additionally, some suede, buffalo or patent leather may require special care according to the saddle maker. Always follow saddle manufacturer's guidelines when considering commercial leather cleaners and conditioners.
One-step leather cleaners also condition your leather as you wipe away grime. Two-step cleaners usually advise following cleansing with a conditioner that will soften and protect the leather.
Our Guarantee 100% Satisfaction Guarantee
The Easiest and Best Guarantee in The Business
Shop with 100% confidence at Dover Saddlery. If something doesn’t fit you or your horse, return your original purchase within a year, and we’ll make it right with a refund, exchange or replacement.
Our experience as riders and horse owners ourselves is that in most situations a year’s time is fair enough to evaluate proper fit and function. PLUS: For manufacturer’s defects, we’ll extend the manufacturer’s warranty to a maximum of 24 months, regardless of their individual policies. (AND: Manufacturer warranties longer than 24 months will be honored and supported by us as well up to the length of those warranties).
Exceptions: Safety items such as helmets and protective vests may only be returned within 30 days, with their original tags intact. Saddles and riding boots may be returned within the one year period, but are subject to a prorated refund based on usage. Used saddles may be returned for 30 days only. For everyone’s protection, treats and vet meds which have been opened are not returnable, and returned blankets must clean and free of debris.
Special Conditions
To protect all customers and ensure that every return or exchange is handled fairly, we may require a receipt or decline a return in these situations:
• Item was not purchased directly from Dover Saddlery. (It was purchased at a used tack sale or from a retailer or online seller other than Dover Saddlery.)
• Item is missing a label or has been defaced.
• No receipt and no valid identification in our stores.
• Item is wet, dirty or contaminated, or until it has been cleaned. (For health and safety reasons, we cannot accept returns on used, defective or poorly fitting blankets if they are UNWASHED.)
• Item has been lost, stolen, damaged, or misused.
• On rare occasions, based on the nature of prior transactions.
• Supplements have been opened or used.
• Multiple returns of the same item.
• Personalized items may not be returned unless defective.
Security Guarantee
Dover Saddlery understands your concerns regarding online security. We share in your concerns and therefore work hard with experts in the field to maintain a highly secure ordering environment. Along with our comment to security, we offer you a Secure Order Guarantee - this gives you 100% protection for your credit card transactions on Doversaddlery.com.
Our Secure Order Guarantee means that you will never have to pay any money related to unauthorized charges to your credit card account, as long as those charges are a direct result from a transaction on Doversaddlery.com.
How it works: If you experience credit card fraud, the Fair Credit Act specifies that your credit card company can hold you liable for no more than $50.00 in fraudulent charges to your account. Our Secure Order Guarantee will reimburse you for any amount up to $50.00 billed to you by your credit card company for unauthorized charges to your account, if those charges result from an order you placed with Doversaddlery.com. For this protection you must promptly notify your credit card company of fraudulent charges and follow their procedures as outlined in your credit card agreement.
