How to Clean How to Store and Clean Your Riding Helmet
Place your helmet between uses in a helmet bag, hat bag or hat box that will shield it from dust, scuffs and accidental impacts. Most of these storage options allow breathability. If your helmet is damp inside from perspiration or outside from rain, allow it to dry naturally, away from artificial heat sources, before placing it in its storage container.
Keep your helmet in a temperature-controlled environment, such as inside your home or inside a heated/air-conditioned tack room. Never leave your helmet in your car. Extreme heat and extreme cold compromise the integrity of the shock-absorbing materials necessary to protect your head. Some barn locations are not optimal places to store your helmet because fluctuating temperatures can degrade the materials meant to protect your head on impact.
Regular weekly cleaning reduces accumulated perspiration and grease buildup from your hair, both of which create unpleasant odors inside your helmet. Clean your helmet only with a product formulated specifically for the purpose, such as Charles Owen Hat Cleaner. Spray the interior of your helmet with the cleanser, let it sit for several minutes, and then wipe it clean with a damp cloth.
Never use household cleaners on your helmet and never run your helmet through a dishwasher. Harsh chemicals will destroy the effectiveness of the safety materials in the helmet.
Helmet Warning
**ASTM F1163-15/SEI Certified Helmets
**Helmet Notice, Disclaimer & Warning
All equestrian sports are inherently dangerous and involve the risk of serious injury or death. Riders using these products ride at their own risk with full knowledge of the hazards and risks associated with their activities. Helmets are designed for equestrian use only. Helmets cannot offer complete protection from injury or death to riders in case of fall, collision, impact, loss of control or otherwise. Helmets cannot protect areas of the head that are not covered. Helmets offer no protection against injuries involving forces other than impact.
CAUTION: Helmets must fit well and all retention straps must be securely fastened. Helmets are constructed so that the energy of an impact may be absorbed through partial destruction of the helmet. Helmets that suffer an impact should be destroyed and replaced. The protective qualities of helmets may be compromised by prior impact, age, use and many common substances. Always follow the manufacturer's recommendations before applying cleaning agents, paints, or adhesives.
Dover Saddlery disclaims any responsibility for injuries or death incurred while wearing any of the helmets offered for sale. Representations regarding testing results, equipment ratings, product specifications, ASTM and/or SEI standards, and the adequacy of all such standards and designations are made solely by the product's manufacturer. Dover Saddlery does not warrant or confirm the representations of the manufacturers. Dover Saddlery makes no representations expressed or implied regarding the fitness of these products for any particular purpose nor the extent to which the products protect riders from injury or death. By purchasing any of the helmets offered for sale and using it in an equestrian sport, the purchaser AGREES FREELY AND VOLUNTARILY TO ASSUME ALL RISKS RELATED TO EQUESTRIAN SPORTS, including the risk of personal injury, damage, death or property damage. Further, to the maximum extent permitted by law, the purchaser does release Dover Saddlery from any and all responsibility or legal liability related to purchaser's participation in equestrian activities.
Crash Helmet Replacement MANUFACTURER RECOMMENDED REPLACEMENT AGE, ASSUMING NO FALL OR CRASH
Every 4-5 years of regular use.
CRASH HELMET POLICY BASICS
Helmet must have been purchased within the last 3 years.
WHAT TO DO
Helmet must have been purchased within the last 3 years. Call Dover Saddlery at 800-989-1500 or visit your local Dover Saddlery store.
Our Guarantee 100% Satisfaction Guarantee
The Easiest and Best Guarantee in The Business
Shop with 100% confidence at Dover Saddlery. If something doesn’t fit you or your horse, return your original purchase within a year, and we’ll make it right with a refund, exchange or replacement.
Our experience as riders and horse owners ourselves is that in most situations a year’s time is fair enough to evaluate proper fit and function. PLUS: For manufacturer’s defects, we’ll extend the manufacturer’s warranty to a maximum of 24 months, regardless of their individual policies. (AND: Manufacturer warranties longer than 24 months will be honored and supported by us as well up to the length of those warranties).
Exceptions: Safety items such as helmets and protective vests may only be returned within 30 days, with their original tags intact. Saddles and riding boots may be returned within the one year period, but are subject to a prorated refund based on usage. Used saddles may be returned for 30 days only. For everyone’s protection, treats and vet meds which have been opened are not returnable, and returned blankets must clean and free of debris.
Special Conditions
To protect all customers and ensure that every return or exchange is handled fairly, we may require a receipt or decline a return in these situations:
• Item was not purchased directly from Dover Saddlery. (It was purchased at a used tack sale or from a retailer or online seller other than Dover Saddlery.)
• Item is missing a label or has been defaced.
• No receipt and no valid identification in our stores.
• Item is wet, dirty or contaminated, or until it has been cleaned. (For health and safety reasons, we cannot accept returns on used, defective or poorly fitting blankets if they are UNWASHED.)
• Item has been lost, stolen, damaged, or misused.
• On rare occasions, based on the nature of prior transactions.
• Supplements have been opened or used.
• Multiple returns of the same item.
• Personalized items may not be returned unless defective.
Security Guarantee
Dover Saddlery understands your concerns regarding online security. We share in your concerns and therefore work hard with experts in the field to maintain a highly secure ordering environment. Along with our comment to security, we offer you a Secure Order Guarantee - this gives you 100% protection for your credit card transactions on Doversaddlery.com.
Our Secure Order Guarantee means that you will never have to pay any money related to unauthorized charges to your credit card account, as long as those charges are a direct result from a transaction on Doversaddlery.com.
How it works: If you experience credit card fraud, the Fair Credit Act specifies that your credit card company can hold you liable for no more than $50.00 in fraudulent charges to your account. Our Secure Order Guarantee will reimburse you for any amount up to $50.00 billed to you by your credit card company for unauthorized charges to your account, if those charges result from an order you placed with Doversaddlery.com. For this protection you must promptly notify your credit card company of fraudulent charges and follow their procedures as outlined in your credit card agreement.
