NEW! Place your order online and ship directly to the Dover Saddlery retail store of your choice! You will be contacted by a store associate in approximately 7-10 business days when all of your items are ready for pick up. Standard shipping is FREE! You will be responsible for any Oversize/Overweight fees which will be visible during the checkout process. Ship to Store orders are not eligible for expedited shipping.
To place your ship to store order, simply add items to cart and begin the online checkout process. Select a Dover Saddlery retail location for your 'Shipping Information'. You will be asked to provide your name and phone number so we can contact you when the items are ready for pick-up.
Curbside pick-up is available. Please coordinate with the store associate when you are notified that your item is available for pick-up.
Questions? Call us at 800-406-8204.
Reserve Online-Pick Up at Store - for FREE!
Chat with us now to reserve this item at your local store! We will check to make absolutely sure the product is available and reserve it for you to pick up as soon as today. If the item is not available at your store, we will ship it there for FREE and you will be contacted when it is available (approximately 7-10 business days).
Click on the Live Chat button below.
Provide your desired store location, item, size, color and quantity.
We will check your local store's inventory to make absolutely sure that the product is available.
The Easiest and Best Guarantee in The Business
Shop with 100% confidence at Dover Saddlery. If something doesn’t fit you or your horse, return your original purchase within a year, and we’ll make it right with a refund, exchange or replacement.
Our experience as riders and horse owners ourselves is that in most situations a year’s time is fair enough to evaluate proper fit and function. PLUS: For manufacturer’s defects, we’ll extend the manufacturer’s warranty to a maximum of 24 months, regardless of their individual policies. (AND: Manufacturer warranties longer than 24 months will be honored and supported by us as well up to the length of those warranties).
Exceptions: Safety items such as helmets and protective vests may only be returned within 30 days, with their original tags intact. Saddles and riding boots may be returned within the one year period, but are subject to a prorated refund based on usage. Used saddles may be returned for 30 days only. For everyone’s protection, treats and vet meds which have been opened are not returnable, and returned blankets must clean and free of debris.
Special Conditions
To protect all customers and ensure that every return or exchange is handled fairly, we may require a receipt or decline a return in these situations:
• Item was not purchased directly from Dover Saddlery. (It was purchased at a used tack sale or from a retailer or online seller other than Dover Saddlery.)
• Item is missing a label or has been defaced.
• No receipt and no valid identification in our stores.
• Item is wet, dirty or contaminated, or until it has been cleaned. (For health and safety reasons, we cannot accept returns on used, defective or poorly fitting blankets if they are UNWASHED.)
• Item has been lost, stolen, damaged, or misused.
• On rare occasions, based on the nature of prior transactions.
• Supplements have been opened or used.
• Multiple returns of the same item.
• Personalized items may not be returned unless defective.
Security Guarantee
Dover Saddlery understands your concerns regarding online security. We share in your concerns and therefore work hard with experts in the field to maintain a highly secure ordering environment. Along with our comment to security, we offer you a Secure Order Guarantee - this gives you 100% protection for your credit card transactions on Doversaddlery.com.
Our Secure Order Guarantee means that you will never have to pay any money related to unauthorized charges to your credit card account, as long as those charges are a direct result from a transaction on Doversaddlery.com.
How it works: If you experience credit card fraud, the Fair Credit Act specifies that your credit card company can hold you liable for no more than $50.00 in fraudulent charges to your account. Our Secure Order Guarantee will reimburse you for any amount up to $50.00 billed to you by your credit card company for unauthorized charges to your account, if those charges result from an order you placed with Doversaddlery.com. For this protection you must promptly notify your credit card company of fraudulent charges and follow their procedures as outlined in your credit card agreement.
All natural, preservative-free Mrs. Pastures® Cookies have been a favorite of horses since 1986. Dehydrated not baked, these crunchy horse treats won't crumble or fall apart in your pocket. Ingredients: oats, wheat bran, molasses, barley, apples and water. 8 oz.
DETAILS: MOST IN-STOCK ORDERS SHIP WITHIN 1-2 BUSINESS DAYS
Economy
$5.95
FREE
Order arrives 2-9 business days from shipment date depending on receipt location (in the 48 states and does not include oversized items).
Standard Ground
$12.95
$5.00
Order arrives 2-5 business days (Monday-Friday) from shipment date. Not available for shipments to P.O. Boxes.
Guaranteed 3-business day
$19.95
$12.00
Orders are prioritized to arrive within 3 business days (Monday-Friday) if the order is placed by 2pm ET, Monday-Friday. If you need an expedited order between 3-4pm ET, please call customer service. Not available for shipments to P.O. Boxes.
Guaranteed 2-business day
$24.95
$17.00
Orders are prioritized to arrive within 2 business days (Monday-Friday) if the order is placed by 2pm ET, Monday-Friday. If you need an expedited order between 3-4pm ET, please call customer service. Not available for shipments to P.O. Boxes.
Guaranteed Next business day
$34.95
$27.00
Orders are prioritized to arrive on the next business day (Monday-Friday) if the order is placed by 2pm ET, Monday-Friday. If you need an expedited order between 3-4pm ET, please call customer service. Not available for shipments to P.O. Boxes.
Guaranteed Next Day Saturday
$49.95
$42.00
Orders are prioritized to arrive on Saturday if the order is placed by 2pm ET on Friday. Not available for shipments to P.O. Boxes.
Over-sized Items: Free standard shipping to the contiguous 48 states, applies to items FedEx deems “normal & customary” in size and weight. Large, bulky, or odd-shaped items may be subject to FedEx Oversize/Overweight charges.
“Business days” = Monday – Friday
When calculating shipping time, please use the next business day to start the clock for all orders received AFTER 2pm ET.
Shipping to AK, HI, PR and VI
Shipments to Alaska, Hawaii, Puerto Rico, and the Virgin Islands ship via FedEx where service is available. Free Economy Shipping is not offered to these locations since FedEx charges substantially more to deliver to them. If you have a special situation, or FedEx “Oversize/overweight” items, please call, email us or chat with us for a shipping quote.
Ship Method
Under $45
Over $45
Details
Standard
$24.95
$17.00
Order arrives 6-9 business days (Monday-Friday) from shipment date depending on receipt location. These orders typically ship within 24-48 hours of the order being placed.
Guaranteed 2 Business Days
$44.95
$37.00
Orders are prioritized to arrive within 2 business days (Monday-Friday) if the order is placed by 2pm ET. Not available for shipments to P.O. Boxes.
Guaranteed Next Business Day
$54.95
$47.00
Orders are prioritized to arrive on the next business day (Monday-Friday) if the order is placed by 2pm ET. Not available for shipments to P.O. Boxes.
Click here to see all our shipping information including international and non-contiguous states.
Description
Style
Regular order of initials (example Emily Jane Smith = EJS)
A, B, G
Traditional monogram order of initials (example Emily Jane Smith = ESJ)
C, DD, F, H, K, BB, CC, EE, FF, KK, LL
First and Last Initial (example Emily Smith = ES)
L, M, Y
Single Initial (example Emily Smith = E)
D, AA, J, GG, N, P, Q, V, X, W, Z
Spelled out Name (example Emily Smith = Emily)
E, R, S, T
Please allow extra delivery time for monogrammed products.
The Easiest and Best Guarantee in The Business
Shop with 100% confidence at Dover Saddlery. If something doesn’t fit you or your horse, return your original purchase within a year, and we’ll make it right with a refund, exchange or replacement.
Our experience as riders and horse owners ourselves is that in most situations a year’s time is fair enough to evaluate proper fit and function. PLUS: For manufacturer’s defects, we’ll extend the manufacturer’s warranty to a maximum of 24 months, regardless of their individual policies. (AND: Manufacturer warranties longer than 24 months will be honored and supported by us as well up to the length of those warranties).
Exceptions: Safety items such as helmets and protective vests may only be returned within 30 days, with their original tags intact. Saddles and riding boots may be returned within the one year period, but are subject to a prorated refund based on usage. Used saddles may be returned for 30 days only. For everyone’s protection, treats and vet meds which have been opened are not returnable, and returned blankets must clean and free of debris. Click here for our full Return Policy.
Print a Label:
Step 1: Create your Federal Express return label.
Step 2: Affix the label to your package – include your original invoice with your return.
Step 3: Drop the package in a mailbox, give it to your postal carrier, drop off at the post office or Drop it at a FedEx Location. This service is only available within the contiguous 48 United States.
Your e-gift card will be delivered via email within 24 hours regardless of shipping method selected. If your purchase contains other items, select the ship method you would like the remainder of your order to use and it will arrive in the identified time frame.
Gift Card Number Format: There are no letter O used, only the number 0. For your Gift Card Number:
Please enter your promotional gift card number into the payment information section of checkout, under Gift Card Number.
Dover Saddlery supports USEF Riders! Enjoy 10% OFF from us for being a member of USEF and get everything you need for your next ride.
How To Get Your USEF Member Discount Online:
1. Add items to your cart
2. Proceed to checkout
3. On checkout page, enter CMXUSEF into the promotion code box. Press apply, the discount will be automatically applied.
4. Be sure to enter your USEF # into the comment box.
5. Proceed to payment & place your order!
*Cannot be combined with other offers.
Click here to find out if your store is curbside pick-up, shop by appointment, or fully open.
Make your Curbside order easy and Contactless:
1. Download the Curbside Delivery form
2. Fill out your order. Do NOT include credit card info.
3. Take a picture with your phone or scan it
4. Email the form to your local Dover Saddlery Store
5. We’ll contact you to confirm & get your payment info.
Dear Customers,
We would like to inform you there has been a recall on the 6 lb. German Horse Muffins, manufactured November 29, 2018, lot # 8333, due to a quality control problem. The lot number can be found at the bottom of the bag on a small white sticker. The company believes this is an isolated incident but we want to make you aware as an additional precaution. Please contact us at DoverSaddlery.com/chat or email customerservice@doversaddlery.com with questions.
If your code isn’t producing the expected result, please give us a call at 800-406-8204
or connect with us via Live Chat.
How To Get Your Military Discount Online:
1. Add items to your cart
2. Proceed to checkout
3. On checkout page, enter CMXMILITARY into the promotion code box. Press apply, the discount will be automatically applied.
4. Be sure to enter your Military DoD# into the comment box.
5. Proceed to payment & place your order!
*Cannot be combined with other offers
*Please note: Your refund may take several business days from the time your return is processed until you see the refund in your financial institution*
How it works:
- Your return is shipped back to our warehouse in Massachusetts. It arrives in Massachusetts 2-10 business days after you ship it back depending on your geographic shipping location.
- Once your return is delivered to Dover Saddlery, your request for a refund or exchange is processed in 1-2 business days.
Refunds:
- Your refund is processed, and information is sent from Dover Saddlery to your financial institution.
- Your refund will be accepted by your financial institution and show on your account in 1-4 business days. (This varies depending on your financial institution’s policy and processing time)
Exchanges:
- Your exchange item is processed depending on availability and is shipped from our warehouse within 48 business hours from the time the exchange order is placed. Items shipping from the manufacturer may take a bit longer.
- Your exchange order is shipped to you via standard shipping and should arrive in 2-9 business days depending on your geographic location.
