Shipping to the 48 Contiguous U.S. states

Over-sized Items: Free standard shipping to the contiguous 48 states, applies to items FedEx deems “normal & customary” in size and weight. Large, bulky, or odd-shaped items may be subject to FedEx Oversize/Overweight charges.

“Business days” = Monday – Friday

When calculating shipping time, please use the next business day to start the clock for all orders received AFTER 3pm ET.

Shipping to AK, HI, PR and VI

Shipments to Alaska, Hawaii, Puerto Rico, and the Virgin Islands ship via FedEx where service is available. Now offering 2 Business Day and Next Business Day shipping options. For questions please call or email us for a shipping quote.

The Easiest and Best Guarantee in The Business - FREE RETURN SHIPPPING
Shop with 100% confidence at Dover Saddlery. If something doesn’t fit you or your horse, return your original purchase within a year, and we’ll make it right with a refund, exchange or replacement.

Our experience as riders and horse owners ourselves is that in most situations a year’s time is fair enough to evaluate proper fit and function. PLUS: For manufacturer’s defects, we’ll extend the manufacturer’s warranty to a maximum of 24 months, regardless of their individual policies. (AND: Manufacturer warranties longer than 24 months will be honored and supported by us as well up to the length of those warranties).

Exceptions: Safety items such as helmets and protective vests may only be returned within 30 days, with their original tags intact. Saddles and riding boots may be returned within the one year period, but are subject to a prorated refund based on usage. Used saddles may be returned for 30 days only. For everyone’s protection, treats and vet meds which have been opened are not returnable, and returned blankets must clean and free of debris. Click here for our full Return Policy.

Your e-gift card will be delivered via email within 24 hours regardless of shipping method selected. If your purchase contains other items, select the ship method you would like the remainder of your order to use and it will arrive in the identified time frame.

Gift Card Number Format: LNLNLNNNLN
L - Letter
N - Number
There are no letter O used, only the number 0.

Please enter your promotional gift card number into the payment information section of checkout, under Gift Card Number.

How To Get Your USEF Member Discount Online:
1. Add items to your cart
2. Proceed to checkout
3. On checkout page, enter CMXUSEF into the promotion code box. Press apply, the discount will be automatically applied.
4. Be sure to enter your USEF # into the comment box.
5. Proceed to payment & place your order!

Make your Curbside order easy and Contactless:
1. Download the Curbside Delivery form
2. Fill out your order. Do NOT include credit card info.
3. Take a picture with your phone or scan it
4. Email the form to your local Dover Saddlery Store
5. We’ll contact you to confirm & get your payment info.

Dear Customers,
We would like to inform you there has been a recall on the 6 lb. German Horse Muffins, manufactured November 29, 2018, lot # 8333, due to a quality control problem. The lot number can be found at the bottom of the bag on a small white sticker. The company believes this is an isolated incident but we want to make you aware as an additional precaution. Please contact us at DoverSaddlery.com/chat or email customerservice@doversaddlery.com with questions.