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At the Dover Saddlery website you won't be left on your own! We have fully integrated our site into our Customer Service Call Center - so you now have all the benefits of live customer service support with the convenience of online shopping. Anytime you need assistance, just click your mouse anywhere you see "Live Customer Service" and you will be connected to a live agent!

You may speak to our Web Enabled Call Center in three ways:

  • Connect Via Keyboard - Start a "live chat" in real time with one of our Customer Service Representatives using your keyboard!
  • Email Dover - Send an email to
  • Call Toll Free - 1-800-406-8204

    Live Customer Service Hours (Eastern Time):
    Mon-Fri: 8:30am - 11:00pm
    Sat. 9:00am - 10:00pm
    Sun. 9:00am - 10:00pm

    Mailing Address:
    Dover Saddlery
    525 Great Road
    Littleton, MA 01460

    Toll Free: 1-800-406-8204

    Please Note: Purchases made out of prior catalogs may not reflect current pricing. If the price has increased, you will be notified prior to shipment.

    Can't find what you are looking for? Contact Dover's expert customer service for assistance. Click here to chat with a product specialist.

    Looking for a Special Item? Click Here to email us. Please provide as much product information as possible.

    Please click here if you would like to update your email or mailing address.