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At the Dover Saddlery website you won't be left on your own! We have fully integrated our site into our Customer Service Call Center - so you now have all the benefits of live customer service support with the convenience of online shopping. Anytime you need assistance, just click your mouse anywhere you see "Live Customer Service" and you will be connected to a live agent!

You may speak to our Web Enabled Call Center in four ways:

  1. Connect Via Keyboard - Start a "live chat" in real time with one of our Customer Service Representatives using your keyboard!
  2. Connect Via Phone - Enter in your telephone number and choose a time for us to call you back. One of our Customer Service Representatives will call you back at the time you specify.
  3. Email Dover - Send an email to
  4. Call Toll Free - 1-800-406-8204

Live Customer Service Hours (Eastern Time):
Mon-Fri: 8:30am - 11:00pm
Sat. 9:00am - 10:00pm
Sun. 9:00am - 10:00pm

Mailing Address:
Dover Saddlery
525 Great Road
Littleton, MA 01460

Toll Free: 1-800-406-8204